We recently migrated our mail system to use our stand alone EBAGS setup. This provides highly sophisticated mail protection from viruses and spam mail while also providing an exceptional level of redundancy.

The move took place on the 20th October 2006. Since then we have seen a reduction in the amount of spam and junk mail we receive. However we also want to understand your experiences.

For this reason I encourage customers to take a few moments to complete this small survey and if necessary leave comments below. This will help us continue to improve our email systems.

If you have a domain name and you want to protect your brand then publishing an SPF record is an important step.

SPF: Sender Policy Framework is a method of veryfying that the system sending an email is permitted to do so. Full details can be found on the OpenSPF website.

With todays tecnology it is possible for someone to send you an email and, at first glance, make it appear as though it has come from someone else. This is common in phishing attacks (emails that pretend to be from your bank and ask for your account information). What they are doing is forging the email to make it look as though it has come from an address such as customersupport@yourbank.com. This is also common with companies such as PayPal and Ebay.