We have had a substantial number of enquiries regarding the announcement concerning the AOL blacklisting.

At 15:49 on 21st October 2006 we received notification from a customer that they had sent a mailing out to their customers. However due to a scripting error they had sent this mailing to each recipient up to 100 times.

At 16:00 on 21st October 2006 we stopped all SMTP transactions from taking place on the mail servers. We then cleared the mail queue of all outgoing messages remaining for the mailing list.

At 16:10 on 21st October 2006 we resumed SMTP transactions.

We are pleased to announce that PHP5 hosting is now available on the Helm network. The set-up has been configured in such a way that you can chose whether to use PHP4 or PHP5 on your website, the same was as you can change between ASP.NET v1 and v2.

Please take a look at the following support article for details on how to switch between the two PHP versions.

Q10191 - HOWTO: How to switch between PHP4 and PHP5

Resellers please note that you will need to edit your hosting plans to include the number of PHP5 installations you require. For details on how to edit your hosting plans please check the URL below

It was just 7 months ago that we originally moved our set-up to Redbus Meridian Gate. This move has brought faster connectivity and a much greater network reliability.

However in recent weeks Redbus has been purchased by Telecity a major European data centre provider. Since the buyout service levels at Redbus have dropped. There has also been an price increase of over 400% on contract renewals. It is my personal belief that the aim is to quickly increase profitability ready for a floatation and possible sale providing a big return on investment in a short space of time.

This is just a friendly reminder that you can now store your credit/debit card details securely via the Helm control panel. This allows us to auto-bill your card when your package or domain comes up for renewal.

You will receive an email 7 days before the payment is due to be taken so you can have advanced warning of any charges. The auto-bill option prevents any problems if you are away and do not receive the payment reminder notifications.

For more information on how to add a credit/debit card to your account please see the URL below http://support.aguk.net/article.aspx?id=10124

Dear Customer,

We are pleased to announce our new AGUK Portal [http://portal.aguk.net]. The Portal has been introduced to provide you information about what is going on at AGUK. What we have in development as well as the latest news and upcoming system maintenance.

In addition we have also started adding articles you may find useful in your everyday internet usage. New articles are constantly being written and will be continually published by us. The next article due is designed to help avoid becoming the victim of an email scam.