This morning at approximately 09:30GMT a number of domains hosted by us came under a “joe-job” style attack This lasted untilapproximately 12:00GMT. This is where a large number of emails are sent with the sender forged to appear as a domain hosted by us. As a result many mail servers reject the mail and the bounce message is returned to us, even though it was not sent by us.
This lead to a surge in the amount of mail our incoming mail servers had to handle. As a result some mail delivery was delayed during this period as the mail is processed in a queue on a “first come first processed” basis. During this process one of the mail servers froze and needed to be restarted a number of times.

We have recently updated all PHP5 installations to use the new Microsoft FastCGI process. This should significant speed and reliability improvements for sites running PHP5.

For sites runnign PHP4 we highly recommend updating your site to use PHP5 as it is now considered stable and prvovides much greater speed and reliability.

To change a domain hosted by AGUK to use PHP5 you simply need to perform the following:

Log in to Helm

Proceed to Domains > domain.com > Web Site Settings

Scroll to the bottom of the page and then change the drop down from PHP4 to PHP5 and click Save.

Customers making BACS payments to AGUK should note that you need to update the bank details used to make payment. The new details are as follows:

Bank: Lloyds TSB Bank Plc
Account Name: AGUK Solutions Ltd
IBAN Number: GB04LOYD30974300889642
BIC: LOYDGB21440
Account Number: 0889642
Sort Code: 30-97-43
Reference: Invoice/Account Ref

Please update your records as soon as possible to ensure payment is made correctly. Payments made to other accounts may not be processed in a timely mannor.