Please note that the previous issues regarding over reporting of diskspace and bandwidth usage have now been resolved. [http://portal.aguk.net/2007/02/bandwidth-usage-reporting/]

The figures now dislayed in Helm are correct as of the 23rd February 2007. These figures will now be used for future billing purposes.

Due to a technical problem with our payment systems some customers may not have been charged for invoices outstanding in Helm over the last two months. However the invoice may still have been marked as PAID within Helm.

This issue has now been resolved. Customers may notice multiple charges on their stored credit/debit card. This is to clear any balances outstanding where payment was not taken last month.

Customers can check their account balance by logging in to Helm and proceeding to

Billing > Account Statements

This is an important announcement. AGUK Solutions Ltd has released updated terms and conditions.

Terms and Conditions for the Provision of Services from AGUK Solutions Ltd
http://aguk.net/legal/tos/

Terms and Conditions for Website Hosting, Email Services and Domain Name Registration
http://aguk.net/legal/hosting-terms/

It is very important you read the updated terms and conditions. These terms and conditions are effective immediately. If you continue to use services provided by AGUK Solutions Ltd then you agree to be bound by these terms and conditions.