At approximately 12:03GMT today (Tuesday 23rd January 2006) the server CHIEFWIGGUM became unresponsive and failed to reboot to normal operation.
As a result the server was taken offline. This meant downtime for all websites hosted on CHIEFWIGGUM and also Helm control panel access was suspended.
Service was not restored until 14:25GMT.
Total downtime 2 hours and 22 minutes.
The issue appears to have been with a corrupt driver on the server which has since been restored.
Our apologies to all customers affected by the outage.