We have received a number of queries about when we will be moving our set-up to Helm 4. Because of this I thought it best to clarify the situation.

Helm 4 is currently in beta testing and therefore is not yet ready for production release or to be used for actual real customers. Companies are testing Helm 4 but with dummy data and non critical domains. Any host currently runnign Helm 4 in production is not receiving any support for Helm and they run the risk of many issues.

Helm 4 is due to be released for production on 2nd October 2006. However we will not be upgrading to Helm 4 immediately on this day. First we will be running our own internal testing to ensure stability and set-up scenarios. Then we will work on our own help files and support documentation for Helm users.

Finally we will devise a migration strategy to move accounts from Helm 3 to Helm 4. This strategy will depend on the tools provided with Helm for migration.

Due to the number of unknowns we cannot provide a firm date when people will be moved to Helm 4.

We want to make sure it is done right and with minimal problems which requires planning and time. Details will be announced when we feel the time is right to begin using Helm 4.