Nominet have announced they made an error an a recent batch of registration certificates. The certificates were all issued with a registration date of 2nd February 2006 rather than the actual registration date.

Nominet will be sending out a seperate letter with details of this error to those affected.

Click here to read the Nominet article.

We understand that at present the www.viewnetworkstatus.net page is helpful but that the way information is presented may not always be perfect, especially for resellers.

Therefore we are developing a new style of system for the site that will provide greater information. It will include details of upcoming maintenance as well as any emergency maintenance taking place.

We will also be providing RSS and XML feeds which will allow resellers to include details of maintenance and network status announcements on their own website. As the information will be pulled directly from our own site there will be no need for the reseller ot have to update their site constantly with the information.

We have been receiving more and more enquiries about providing hosted exchange mailboxes. wth the potential growth in this market we have begun looking at the possibility of providing this service not only as an add-on to our existing hosting services but as a seperate service as well.

As with any product we will also provide the ability for this service to be provided by our resellers if it becomes available.

The affiliate program we launched in February has been suspended. As the business evolves we are looking to change the way we manage referals.

All referal payments have now been paid. Any new referals will no longer be tracked or credits provided although we do of course appreciate any customer who wants to continue to recommend AGUK.

We will announce details of any new programs when this is available.

We are pleased to announce that PHP5 hosting is now available on the Helm network. The set-up has been configured in such a way that you can chose whether to use PHP4 or PHP5 on your website, the same was as you can change between ASP.NET v1 and v2.

Please take a look at the following support article for details on how to switch between the two PHP versions.

Q10191 - HOWTO: How to switch between PHP4 and PHP5

Resellers please note that you will need to edit your hosting plans to include the number of PHP5 installations you require. For details on how to edit your hosting plans please check the URL below

We will be upgrade PHP to version 5.1.6 on all servers during Saturday 23 September and Sunday 24 September.

During this time sites may go offline for a period of 10 to 15 minutes while PHP is updated and the site settings reconfigured.

We will be moving offices over the next 7 days. We will still be in the same building but moving from the first floor to the third, going up in the world!

Support responses may take slightly longer during this time will equipment is moved.

Apologies for any inconvenience this may cause.

Some of you may notice the main site http://aguk.net has been slightly redesigned.

The navigation is now the same on every page making it quicker and easier to get around. The products and services are now all listed on one page with links to the various materials providing more information.

The product details PDFs are currently being redesigned to enable better understanding of the product details. These will be published on the site when available.

We have also changed the way the site works in the background. The site runs from one simple template with each page dynamically generated from the singe template. This makes updating and changing the site much quicker and easier.

We have received a number of queries about when we will be moving our set-up to Helm 4. Because of this I thought it best to clarify the situation.

Helm 4 is currently in beta testing and therefore is not yet ready for production release or to be used for actual real customers. Companies are testing Helm 4 but with dummy data and non critical domains. Any host currently runnign Helm 4 in production is not receiving any support for Helm and they run the risk of many issues.

AGUK is pleased to announce that as part of our continued commitment to resellers we now have a range of Helm 3 Reseller tutorials available.

These tutorials will provide a good insight as well as assistance in getting the most from the Helm 3 reseller package.

The tutorials can be found on the AGUK Support portal by clicking here