We have completed a number of upgrades and enhancements to the FTP server. This should provide even greater stability and speed when using FTP.

Feedback is welcomed on any aspect of how FTP is now performing.

We have recently released the Helm 3 flash tutorial series as a free download under our ServerTastic brand. These tutorials can help your customers understand Helm quicker and easier.

Download Helm 3 flash tutorials

We will be performing a software upgrade on the FTP server between 15:00GMT and 18:00GMT on the 18th August 2006. During this period there may be downtime of the FTP service.

To avoid any problems we request that customers do not attempt to log in to the FTP server during this time unless absolutely essential.

Today at approximately 16:25 the MySQL server began to produce errors on queries made and eventually the service locked and was unable to be restarted. We were unable to restart the service despite a number of attempts.

We therefore re-install MySQL on the server and restored the databases to a backup taken at 12:26 Today. The service was then able to start and came back online at 16:45. We then stopped the service and restored the database files copied at 16:30 prior to the uninstallation.

After some recent reports by users I have looked in to the effectiveness of spam filtering on catch-all accounts. Internal testing and discussion with the mail server developers has brought out the fact that spam filtering is not applied to catch-all accounts.

Well that is not completely accurate. I should say spam filtering is not applied to catch-all accounts where the mail is received indirectly. Where mail is sent directly to the catch-all account spam filtering is applied as normal.

Example